{"id":4549,"date":"2023-12-26T02:01:57","date_gmt":"2023-12-26T02:01:57","guid":{"rendered":"https:\/\/netlinkpulse.com\/?p=4549"},"modified":"2023-12-26T02:03:56","modified_gmt":"2023-12-26T02:03:56","slug":"starlink-no-signal-received","status":"publish","type":"post","link":"https:\/\/netlinkpulse.com\/starlink-no-signal-received\/","title":{"rendered":"Starlink No Signal Received: What to Do and How to Fix"},"content":{"rendered":"\n

Your Starlink app provides helpful statistics, but when you see the Starlink no signal received message, it can make your heart drop! What does this message mean, and how can you fix it?  <\/p>\n\n\n\n

You can fix this problem by checking for obstruction between the dish and satellites, checking weather conditions, and even redoing the dish alignment. <\/p>\n\n\n\n

The following article will guide you in troubleshooting this problem before taking it to Starlink support.  <\/p>\n\n\n\n

What Does the Message Mean?<\/h2>\n\n\n\n

Usually, it is easy to fix your Starlink when it is not working<\/a>. However, there is no straightforward way to fix the message because there are many reasons why the message comes up. <\/p>\n\n\n\n

With this in mind, let\u2019s look at the reasons why you would get the message and how you\u2019d go about fixing them.   <\/p>\n\n\n\n

Software<\/h3>\n\n\n\n

Sometimes, network issues can also happen because your software <\/a>is outdated. <\/p>\n\n\n\n

Your router and dish update independently, but you may sometimes have to do it manually.<\/p>\n\n\n\n

 A certain update may be the reason your internet is down. <\/p>\n\n\n\n

How to fix this?<\/h4>\n\n\n\n

If your router and dish do not update on their own, then you must reset them. <\/p>\n\n\n\n

You can do this by unplugging your dish, waiting for a minute, and then plugging it back in. <\/p>\n\n\n\n

You can do this for your router as well. They both should have the newest software once it comes back on. <\/p>\n\n\n\n

\"a<\/figure>\n\n\n\n

(a man fixing the router)<\/p>\n\n\n\n

Weather<\/h2>\n\n\n\n

Very poor weather conditions<\/a> can be a top reason you cannot get a signal for your internet for long. Houses and trees are not the only thing that can mess up your signal.\u00a0<\/p>\n\n\n\n

Heavy rain, wind, or snow can affect your connectivity, which can cause an internet outage<\/a> in your home. Light weather, though, should not cause long-term outages. <\/p>\n\n\n\n

How to fix it?<\/h3>\n\n\n\n

You can\u2019t do anything about this unless you can control the weather! You have to wait until the weather clears up. <\/p>\n\n\n\n

On a clear day, you can go on the roof to remove the snow that may have surrounded the dish if you don\u2019t have a heated version.<\/p>\n\n\n\n

 If the weather is always bad in your area, you should consider buying a weatherproof box for your hardware. <\/p>\n\n\n\n

\"bad<\/figure>\n\n\n\n

(bad weather)<\/p>\n\n\n\n

Obstructions<\/h2>\n\n\n\n

Obstructions <\/a>may be things that are in front of your Starlink dish.<\/p>\n\n\n\n

\u00a0This also interferes with the radio frequencies, which the dish transfers to and from the satellites and ground stations.\u00a0<\/p>\n\n\n\n

Obstructions are a real problem and can affect your internet connection, which leads to the dreaded no signal message. <\/p>\n\n\n\n

How can you fix this?<\/h4>\n\n\n\n

When setting up your dish, look at the obstruction map and ensure it shows a few red dots. <\/p>\n\n\n\n

This depends on where you live, so sometimes, you must put your dish higher than usual.<\/p>\n\n\n\n

 Commonly, this is on the roof. However, if you want it higher, you can get a special mount from Starlink for this. <\/p>\n\n\n\n

\"satellite<\/figure>\n\n\n\n

(satellite with no obstructions)<\/p>\n\n\n\n

Location<\/h3>\n\n\n\n

The location where you are is another factor that affects your signal. Sometimes, a satellite is not close to your area, which leads to a loss of signal in your home. <\/p>\n\n\n\n

While Starlink promises worldwide coverage, the low-earth orbit<\/a> (LEO) satellites are not evenly spread worldwide. <\/p>\n\n\n\n

This means that connectivity can sometimes be lost, meaning it takes your dish some time to connect with a satellite.<\/p>\n\n\n\n

 If you can track the movement of the satellites, you will see that most satellites are everywhere. <\/p>\n\n\n\n

There are very few satellites over the South Pole and Antarctica, so if you are based there, your internet isn\u2019t the best!<\/p>\n\n\n\n

How to fix this?<\/h4>\n\n\n\n

There is no method to fix this alone because it\u2019s on Starlink\u2019s side. You have to wait for the company to expand its constellation size.<\/p>\n\n\n\n

 Since they are relatively new, they are still improving their coverage and bandwidth. <\/p>\n\n\n\n

Network Error<\/h3>\n\n\n\n

Sometimes, you are one of many with a signal outage. <\/p>\n\n\n\n

The company experienced a worldwide outage in April 2023 because of an expired ground station certificate. <\/p>\n\n\n\n

So, you are not at fault when this happens. Constantly check the app for news and alerts to stay in the loop. <\/p>\n\n\n\n

There is no direct fic to this; you would have to wait for Starlink to sort it out.\u00a0<\/p>\n\n\n\n

Other Tips on What to Do When There Is No Signal <\/h3>\n\n\n\n

If you are looking for more helpful insight on how to get a signal back to your dish, you can also try the following:<\/p>\n\n\n\n