A common question among all Starlink users is: can I pause Starlink Service? The answer is yes, you can!
One of the main advantages of Starlink over other satellite internet companies is that you don’t have to sign any contracts or have commitments to the company.
Usually, this is the case with other internet providers, and sometimes, when you want to cancel, you’d have to pay!
In this article, we will tell you how to pause the Starlink service whenever needed, their billing and refund policy, and whatever else you need to know.
Can You Pause Starlink Service?
There are different Starlink service plans, so only certain ones can be paused. If you have the residential service version, then, unfortunately, you cannot pause it.
However, the best effort and roam service can be paused whenever you want.
You must consider when pausing your service because if you pause during the month, you’ll still pay for the entire month. Therefore, you must pause it at the end of the month.
How to go about pausing the Starlink Roam service:
- Go on your Starlink app or go online to Starlink.com
- Go to the option that says Manage your plan.
- Then, pause the service from the menu that you would see.
Starlink Roam service is best if you want to use the internet seasonally, such as if you have a holiday home.
Since it can be paused anytime, you can only pay for the internet when needed. So, choose your plans carefully.
Starlink also does not have a limit on how long you use your Starlink plan before pausing it.
You can pause your plan for 6 months and reactivate it normally without issues.
(a fleet of Starlink satellites)
Can You Cancel Starlink Anytime?
Yes, you can cancel Starlink at any time without paying any kind of termination charges or fees.
Since the internet provider has no contracts, you are not obligated to pay anything when you cancel.
Starlink gives you your bills in a monthly cycle, depending on when you first got the service.
So, if you don’t cancel your internet before the new cycle, you must pay another month before the service ends.
And that can be quite inconvenient, so ensure you cancel at the right time.
How to cancel your Starlink service:
- Log into the account at the website.
- Go to the option that says manage your Starlink plan. Click which one you want to cancel.
- Then click cancel, and you’re done!
(Starlink satellites)
Starlink is not prorated; since you pay in full monthly payments, you will continue having the service until the billing period ends.
They will not be refunded for half of that month.
If you want to cancel the Starlink subscription, you must return to the waitlist because you will lose your spot.
If you ever want to go back to Starlink, you will go back on the waitlist, but this depends on how much demand is in your area,
So, only cancel Starlink unless you know you will not use it again. If you think you will use your Starlink service periodically, consider using Starlink Roam.
This is perfect for people with RVs, cabins, and travel a lot.
You can return the Starlink hardware kit for a full refund if you do it within 30 days.
You will not be refunded for the monthly service charge, which begins 15 days after the Starlink dish is shipped.
If you want to do this process, Starlink will send you a new shipping sticker to your address, and you will put this on your package. They will come to pick it up in 2 to 5 days.
(Starlink dish on the roof)
Can you Cancel the Starlink Pre-Order Deposit?
You can cancel your pre-order deposit anytime and get your deposit back whenever you want.
Simply go into the Starlink customer portal and click ‘cancel and get a refund.’ However, you must know that this will take you off the waitlist.
So, if you want to get Starlink again after this, you’ll return to the bottom of the waitlist.
(satellite internet)
Conclusion
Now, you can cancel or pause your Starlink service whenever possible.
Specific cancellation policies can vary; you can cancel it.
You must always read the terms and conditions of the service, such as the cancellation process and charges that may occur.